What's the real value of CX in an industry where consumers have no choice of supplier?
Experience peace of mind
At Shout we take our clients security very seriously.
We demonstrate the very high standards set by the International Organisation for Standardisation (ISO) and continue to maintain our ISO 27001 data security certification.
ISO 27001 is recognised worldwide as the standard for information security management.
As the ISO website puts it, "the best-known standard in the family providing requirements for an information security management system".
Our compliance with this policy is regularly audited internally and we train our staff to ensure a culture of information security.
To maintain our ISO 27001 award, Shout proved that we could not only prevent but defend against potential data system vulnerabilities, through our comprehensive suite of information security controls and the management system we introduced to ensure these controls remain efficient and continue to meet our customers’ needs.
An annual audit is carried out by an external third party to ensure our systems continue to meet the stringent requirements set out in the ISO 27001 standard.
If you would like to check the validity of our ISO 27001 certification, or find out more about the ISO 27001 principles we follow please get in touch today, we would be delighted to speak with you.