Business Analyst.

About the role

Due to the continued growth of the company, we have an exciting opportunity for a Business Analyst to join our team of around 35 people, based at our head office in Newcastle upon Tyne.

As a Business Analyst, you will help to improve the organisation’s processes, services and systems by conducting research and using data analytics to determine requirements and develop solutions.

Main duties

  • Translate client business requirements into solution-orientated user stories.

  • Use appropriate analysis techniques to define requirements and user stories.

  • Prepare and write user stories, including acceptance criteria.

  • Document business processes and workflows.

  • Develop strong working relationships with clients and internal teams.

  • Communicate with and influence a disparate mix of senior client stakeholders.

  • Communicate the client's needs and requirements to internal delivery teams.

Role requirements


  • Extensive experience in Agile and Waterfall project methodologies.
  • Experience working with Azure DevOps, Atlassian Jira and Confluence.
  • Extensive experience in facilitating workshops with internal and client stakeholders.
  • Demonstrable problem solving and organisational skills. Excellent verbal and written communication skills, with the ability to communicate clearly at all organisational levels, both internally and externally.
  • Proactive, with a positive ‘can-do’ attitude.
  • Flexible, with the ability to prioritise in order to meet deadlines.



  • Experience of working on digital transformation projects.
  • Technical background and knowledge in software and cloud engineering.
  • Ability to work across multiple projects and workstreams.

Apply now.


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