Enriched experience for customers with a water meter
Modern smart meters are at the heart of the drive to create smart networks, as the water industry responds to the environmental need to consume less water, and to educate customers about responsible consumption.
For customers on the latest smart water meters, integration with the meter data partner means they can see their own granular, real-time water usage, and compare it with averages for similar households.
Customers can see their water efficiency, compare their efforts in real-life scenarios, and access advice on how to improve their efficiency and consumption. Variable billing also acts as a motivator to use water in a responsible way.
As Smart meters are rolled out, NWL can access real time data about consumption, which aids with planning and leak detection.
Customers on older style water meters can also submit meter readings directly in the app.