High availability digital service, user experience focus
A Transformative digital experience with Northumbrian Water.
Northumbrian Water provide water to over 4.2 million people in the UK, serving vast communities in North East and South East England.
They wanted to transform their customer experience around billing, making it easier for customers to pay bills securely and get key bill information.
Engaging 100,000 rugby fans with real-time updates.
When 100,000 rugby fans flocked to Newcastle in 2019, they were given a warm North East welcome, courtesy of a Shout-built mobile experience.
Adding value to financial products via self-service apps for CPP Group.
CPP develops innovative products and services by partnering with financial service and insurance companies across the globe, uniquely combining offerings to create compelling propositions for their partners’ customers.
Project adoption, user research and technical support in the public sector