Novuna
Integrated digital estate driving revenue and customer experience excellence.
Our Work.
Utilities
A transformative digital experience for Northumbrian Water
Northumbrian Water provide water to over 4.2 million people in the UK, serving vast communities in North East and South East England.
They used their mobile app to transform their customer experience around billing, making it easier to pay bills securely and self-serve accounts.
NCFE Qualhub Migration
Moving qualifications search into the main site.
Parkdean Resorts
Digital Partnership delivering transformative change.
Financial Services
Integrated digital estate driving revenue and customer experience excellence for Novuna
Novuna are one of the UKs most trusted finance providers, offering innovative financial solutions and outstanding customer experiences.
They needed to evolve their multisite estate to align with their future vision - refactoring and optimising the digital experience.
Information Commissioner's Office
High availability digital service, user experience focus
Department for Business, Energy & Industrial Strategy
Project adoption, user research and technical support in the public sector
CPP Group
Adding value to financial products via self-service apps
Northumbrian Water Employee App
Transformative productivity app in the utilities sector
ShareMyToolbox
A tool tracking app saving thousands for its 10,000+ users
Newcastle Airport
Harnessing live data to create a revenue driving airport app
Sport & Leisure
Digital Partnership delivering transformative change for Parkdean Resorts
Parkdean Resorts owns and operates 66 holiday parks across England, Scotland and Wales and is the UK’s largest holiday park operator. Their digital estate comprises support for holiday bookings, holiday home sales, self service booking changes and on-park information.
NUFC
The first iBeacon stadium tour in the Premier League
Northumbrian Water Customer App
Simple and flexible mobile billing for utilities customers
Northumbria University
Meeting diverse user needs with personalisation
Rugby Finals
Engaging 100,000 rugby fans with real-time updates
The Great Exhibition of the North
A digital wayfinding solution for millions of exhibition visitors
NCFE
Driving strategic goals through a digital partnership