Integrated digital estate driving revenue and customer experience excellence.
Northumbrian Water provide water to over 4.2 million people in the UK, serving vast communities in North East and South East England.
They used their mobile app to transform their customer experience around billing, making it easier to pay bills securely and self-serve accounts.
Novuna are one of the UKs most trusted finance providers, offering innovative financial solutions and outstanding customer experiences.
They needed to evolve the estate to align with their future vision - refactoring and optimising the digital experience.
Project adoption, user research and technical support in the public sector
Parkdean Resorts owns and operates 66 holiday parks across England, Scotland and Wales and is the UK’s largest holiday park operator. Their digital estate comprises support for holiday bookings, holiday home sales, self service booking changes and on-park information.